Support & Training Services

Get the most out of your TIMEZERO software by learning how to use 100% of its functionalities. We are now offering several different types of service packages, so you can find one that perfectly meets your needs. Ranging from basic software installation to advanced customized live training in the use of TIMEZERO software, there is a solution for every level of user.

Software Installation

If you need help with installing the software on your computer, there is a simple answer. A member of TIMEZERO technical support will remotely take control of your computer and carry out the full installation process. Afterwards your software will be ready to use, so you can start navigating without any delay.

49 €
Chart installation

TIMEZERO also offers a chart installation service. A TIMEZERO technician will make sure that all of your MapMedia marine chart data is installed and ready to use – raster, vector, 3D data and satellite photos. All the charts that you have purchased will be installed so you will be assured of safe, accurate navigation.

49 €
Software and chart installation

For a reduced price, you can opt for the Software and Chart Installation package. Let a TIMEZERO technical support representative install both your TIMEZERO software and all of your charts. Take all the hassle out of setting up your software so you will be ready to set sail quickly and easily.

79 €
1H Remote training

With our 1 hour remote training service, a member of TIMEZERO technical support will remotely take control of your computer. He will then show you how to use the main functions of the software while simultaneously explaining them over the phone. This is an exceptional one-on-one service which will teach you how to get started and more...

99 €
3H Remote training

The 3 hour remote training is our most advanced and detailed remote training package available. With this option, a TIMEZERO technical support representative will guide you through all the main software functions as well as more advanced features, such as radar/sounder integration and more...

199 €
Live training in Barcelona

If you prefer to receive a fully immersive total training in TIMEZERO software, we also organize two day courses. Participants of this course receive in-depth training on all features of TZ Navigator or Explorer, such as user data management (Marks, Routes, Tracks), the Routing module, AIS/ARPA targets and more...Next dates

399 €

Schedule a dedicated remote training/assistance session with one of our qualified support technicians by email


Reference Service Price € TTC
PBINSTALSOFT Software Installation 49€
PBINSTALCHART MapMedia Charts Installation 49€
TRAINING1H 60 minutes training on a specific feature or topic 99€
TRAINING3H Handover (3h) 199€
TRAINING2D 2-days training in Barcelone 399€
PBPROCESSEUR ATI/Intel and NVIDA/Intel V12 Related Problems 49€
PBINSTALDRIVERS Graphic Card Drivers Installation 49€
PBINSTALADAPT USB/Serie Converter Installation 49€
PBANALYSEPC PC Troubleshooting 49€

Pack of 2 services
: If 2 Support Services are ordered at the same time, the price is 79€ (e.g.: Software Installation + Charts Installation) excepting TRAINING1H, TRAINING3H and TRAINING2D references.